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What is credit?

Credit, managed sensibly, is a very convenient way to manage your money. Providing you don't spend more than you're earning and you repay credit reliably (within the interest free period on a credit card, for example) it can be a great alternative to cash. The price for this convenience is interest. This varies considerably between financial institutions and is an essential consideration when deciding how much credit you want to use.

Credit scoring. How do you rate?

If you've applied for some form of credit in the past few years, from a mobile phone account to a personal loan, you'll have a credit file.

A credit file is a snapshot of your financial history that's supplied to anyone who may provide you with credit.

Your credit file is a very powerful thing. Even if you've built up a good credit report, any missed payment or default, no matter how small, could result in a denial of credit, maybe for years. So it's really important that you keep up to date on all your financial obligations and don't overextend yourself.

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What's on your credit file?

Credit companies use the information below, together with what's in your application, to determine your credit rating. Details include:

They then decide if you can be considered a 'good credit risk'. A good rating means better credit terms, so you can borrow more money, while a poor rating could end any chance for you to obtain credit.

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Late paying a bill? How long will that stay on your file?

All overdue account listings, even as low as $20, remain on your credit file for 5 years from the date of listing. Even if you pay an overdue amount in full, it won't be removed from your file for 5 years. And that could affect your borrowing potential in the future. So it's much better to keep up with your payments.

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Already in debt?

If you borrow money, you're in debt. Debt isn't necessarily a bad thing as long as you stay in control of it. If you can make your repayments, it's not a problem. But if you dread trying to make your repayments every month, you need to take action, and the earlier the better.

Firstly, write down all your debts/loans and find out what interest rate you are paying for each one. You'll be surprised how expensive some debt is!

Find a cheaper interest rate and consider moving all your debt into one personal loan or credit card. Would this make a significant difference to your repayments?

If you're still worried, drop into a branch and we'll try and help you sort out your debt mountain. You're not the only one in this situation, but if you leave it, it might just get worse.

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Want to see your own credit file?

You're entitled to a copy of your personal credit file. You have to pay for quick service, but if you're happy to wait for 10 days, you can get if for free. They're worth checking, because if you find any mistakes, you have the right to have them changed. To get a copy for free, you need to provide:

Check out your credit file here.

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Good credit habits

  1. Demonstrate you've got a good track record. Have you paid back previous loans and contracts? Make sure bills are paid on time, and if you're having trouble, contact your credit provider straightaway.
  2. Be realistic about what you can afford to repay. Lenders don't want to put you in a position where you'll struggle to make payments. Work out what you can realistically afford to repay. Although the bank will also do this, you're the best person to figure it out.
  3. Show you're in control. Prove your ability to control your finances through saving money and providing statements that show your great track record. It makes a lender's decision easier. Make sure you keep past statements for your reports. (It also avoids a fee if you need to ask your bank for copies.)
  4. Provide security. If you're buying a car, or are able to provide one as security, this reduces the bank's risk of lending to you. It may also mean you get a discount on the interest rate, which will lower your repayments. Another option is to have a guarantor.
  5. Be honest! Remember to be honest on your application form. Even if you think it won't matter if you leave out something small, by not telling the truth you could really affect your credit rating, or even end up in more serious trouble. If in doubt, ask someone from the bank to assist.

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Having trouble with repayments?

If you're struggling with the amount you have to repay each month, don't ignore it. The sooner you ask for help, the easier it will be to fix. Most banks have procedures in place to help customers in financial difficulty and they can offer you a lot of options - setting up savings plans, reducing repayments, giving you an extension or transferring your debt into another type of loan. Just remember to be honest and upfront.

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